SECURITY OPERATIONS

A 24/7 security operations centre — without building one

Around-the-clock monitoring, detection and response across your Microsoft 365 tenancy, endpoints, identities and cloud workloads. Human analysts triage every alert, and critical incidents get a response inside 15 minutes — day, night, weekends and public holidays.

WHO IT'S FORSchools, SMEs & clinics — 10 to 1,000+ seats
ENGAGEMENT MODELPer-user / endpoint monthly service
TYPICAL TIMELINELive in 2–4 weeks including tuning
WHY IT MATTERS

The problem we solve

Most breaches don't happen at 2pm on a Tuesday. Attackers deliberately strike after hours, on weekends and during holidays, when nobody is watching the dashboard. An in-house 24/7 capability costs upwards of half a million dollars a year in salaries alone — our SOC-as-a-service delivers the same outcome for a predictable monthly fee.

We combine enterprise-grade SIEM and EDR tooling with human analysts who investigate, contain and escalate. You get a named contact, plain-English incident reports, and evidence you can hand to insurers, auditors and boards.

SOC // LIVE ALERTS TRIAGED HEALTHY 99.9% Endpoint fleet — protected Identity & MFA — enforced 1 alert under investigation — analyst assigned RESPONSE < 15 MIN
WHAT'S INCLUDED

What you get

  • 24/7 monitoring of endpoints, servers, Microsoft 365, Entra ID and cloud workloads
  • Managed EDR/XDR — deployment, tuning and response included
  • Human-led alert triage: real threats surfaced, false positives filtered out
  • 15-minute response target for critical incidents, around the clock
  • Containment actions: isolate devices, disable accounts, block senders and IPs
  • Dark-web and credential-leak monitoring for your domains
  • Monthly reporting: incidents, trends and posture recommendations
  • Cyber-insurance and audit support with defensible evidence trails
  • Essential Eight-aligned hardening recommendations as findings emerge
  • Optional add-ons: vulnerability scanning, phishing simulation, user training
OUTCOMES

Why organisations choose us for this

Minutes matter

The difference between one encrypted laptop and an organisation-wide ransomware event is usually response time. We contain incidents while they're still small.

A fraction of DIY cost

Three shifts of analysts, SIEM licensing and threat intel would cost more than most IT budgets. You get the capability as a monthly service, sized to your organisation.

Evidence on demand

Every alert, action and outcome is logged. When your insurer, auditor or board asks 'would we know if we were breached?' — you'll have a documented answer.

HOW IT WORKS

Our process

  1. Scope & assess

    We map your environment — endpoints, identities, cloud, critical data — and agree what 'critical' means for you.

  2. Deploy sensors

    EDR agents and log collectors roll out quietly via Intune or your existing tooling. No disruption to users.

  3. Tune & baseline

    Two to four weeks of tuning cuts noise so alerts that reach a human are worth a human's time.

  4. Monitor & respond

    24/7 watch begins. You get incident notifications in plain English and a monthly posture report.

FAQ

Common questions

Is the monitoring really 24/7, including public holidays?

Yes. Coverage is continuous — nights, weekends and public holidays included. Critical alerts are actioned within 15 minutes at any hour, and containment can begin immediately under the response authority you pre-approve.

We only have 30 staff. Is a SOC overkill for us?

No — small organisations are targeted precisely because attackers assume nobody is watching. Our service is priced per user/endpoint, so a 30-seat firm gets the same detection capability as a 500-seat one, scaled to its footprint.

Does SOC monitoring replace our antivirus and firewall?

It builds on them. We deploy or take over management of modern endpoint protection (EDR), then add the missing layer: someone actually watching the alerts, correlating events across systems and responding in real time.

Can you monitor our school or existing Microsoft 365 environment?

Yes. Microsoft 365 and Entra ID are core coverage — sign-in anomalies, mailbox rules, OAuth abuse, impossible travel and privilege changes. For schools we combine SOC coverage with our cyber-safety stack for a single, unified security layer.

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Get a free security assessment

We'll review your current visibility — what you'd see, and what you'd miss, if an attacker logged in tonight — and show you exactly what 24/7 coverage would look like.

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